With a strong emphasis on measuring process effectiveness and performance QX follows the globally-accepted ISO 9001:2008 quality management system (QMS). In addition to giving us access to industry best practices, the adoption of a BSI-accredited, ISO framework helps us continually monitor and improve our procedures and processes.
We maintain rigorous quality with regular training and audits. Our internal auditors regularly verify the efficiency and effectiveness of our procedures and wherever needed, revise them. Moreover, to ensure that business objectives continually feed into our processes we validate our quality management system by third-party auditors.
It’s for this reason that we are pleased to announce that our compliance scores from this audit are:
ISO 9001 – 98.07%
ISO 27001 – 99.26%
In addition, we are also happy to announce that we have migrated to the new version of Quality System i.e. ISO 9001:2015 and also that our Baroda site is ISO 27001 certified now.
The benefits of a QMS:
- Our clients feel confident in QX’s ability to deliver services that meet their needs and requirements.
- We are better equipped to analyse and understand the efficient use of available resources – materials, processes, workforce, technology and information.
The auditors also appreciated a number of other areas such as; the quality culture in the company, commitment of top management to quality and information security, our documenting processes and the efforts of the compliance team.
Through our compliance with a quality management system, we exhibit our commitment to quality and excellence to our clients and stakeholders.