Abhishek has experience and expertise of over 15 years in Program/Project Management and Operations. He’s had success in leading many diverse businesses in the ITES/BPO/KPO industry. In addition to being skilled in continuous improvement, Agile/Scrum methodologies and Business Process Improvement he’s also worked with clients in the UK, U.S. and Australia.
Abhishek’s expertise in team management, analysis, streamlining operations and decreasing aggregate expenses with limited resources sets him apart from the pack.
He has worked with organisations such as Cognizant, Aptara, and NIIT, and has managed large scale programs and projects. His experience in transitioning, managing third party contributions, setting up new processes and workflows (SOPs) makes him an essential part to the QX team.
Abhishek is PMP®, and CSM® certified, has a PG Diploma in Business Management (Operations), and also has a PG Diploma in Computer Applications.